From slow PDF exports to real-time dashboards that restaurant chains actually love using
Cashpad builds POS systems specifically for restaurant chains across Europe. Their customers—from fast-casual chains to full-service restaurant groups—operate dozens or even hundreds of locations, generating massive amounts of sales data, inventory tracking, and customer behavior insights every day.
The problem? Their customers were stuck with manual PDF exports for reporting. While these PDFs looked professional, they were painfully slow to generate. “You could go grab a coffee while waiting for the export,” became a running joke among restaurant managers who needed quick insights for daily operations.
What restaurant chains actually needed:
Restaurant chains generate incredible amounts of data across multiple locations. Managers need instant access to insights that help them make real-time decisions about inventory, staffing, menu performance, and customer trends.
POS systems track every transaction, item sold, and payment method
Legacy systems generate slow PDF reports that interrupt daily operations
Multi-location chains need unified analytics across all restaurants
Cashpad's engineering team is incredibly talented at building POS systems—that's their core expertise and competitive advantage. But when customers started demanding real-time analytics, the team faced a classic build vs. buy decision.
Building comprehensive analytics from scratch would mean:
The team realized that analytics wasn't their core expertise, and they had other product priorities that would deliver more value to customers. They needed a solution that would let them focus on what they do best—building world-class POS systems.
While some companies need months of custom infrastructure development (like our Orbility case study), Cashpad's needs aligned perfectly with Sumboard's standard embedded analytics platform. The entire integration took just 10 minutes following our documentation.
Pointed Sumboard to their existing restaurant data sources. This step took just minutes—no complex data transformations or migrations required. Cashpad's existing POS transaction data, inventory tracking, and customer information became instantly accessible to the analytics platform.
Embedded the dashboards directly into their POS platform using our embedded SDK. Restaurant managers could now access powerful analytics and reports without leaving the familiar Cashpad interface. The dashboards felt completely native to their existing workflow.
Made the analytics feel completely native to Cashpad's design. Custom colors, fonts, and branding meant their customers couldn't tell where Cashpad ended and Sumboard began. The analytics looked and felt like a natural extension of the POS system they already knew and loved.
That's it. No custom infrastructure, no months of development, no complex integrations. Their customers immediately had access to powerful, real-time analytics that felt like a natural part of the Cashpad platform.
Every time Cashpad demos their analytics to a prospective restaurant chain, the conversation inevitably turns to the same critical questions: “Where is our data stored? Who has access to our transaction data? How is sensitive information transmitted? Are you GDPR compliant?”
For restaurant chains handling thousands of daily transactions across multiple locations these aren't just nice-to-have questions.
“Where is our data?” Your data stays exactly where it is—in your own local databases. Sumboard or Cashpad never stores your restaurant data.
“Who has access?” You control access completely. Sumboard only processes data in transit to generate analytics, with full encryption and role-based permissions.
“How is it transmitted?” Through our in-house developed encrypted API infrastructure. Data is encrypted in transit, processed securely, and never stored.
When a restaurant manager in Paris accesses their daily sales report, the data flows securely from their local Cashpad database through encrypted APIs to generate analytics — then returns to their dashboard. No sensitive transaction data is stored outside their infrastructure.
The whole process is GDPR compliant. Data processing meets strict European privacy standards. Access controls ensure only authorized users see relevant information.
While the integration was simple, Cashpad leverages some of Sumboard's most powerful features to create a truly custom experience for restaurant managers.
Cashpad uses Sumboard's external filter capabilities to integrate analytics filtering directly into their existing POS interface. Restaurant managers can select date ranges, locations, or menu categories using Cashpad's familiar controls, and the embedded analytics update instantly.
This became the surprise hit feature. Restaurant managers and regional directors heavily use email scheduling to automatically receive daily sales reports, weekly performance summaries, and monthly trend analyses. No more manual PDF exports—insights arrive automatically when managers need them.
Chain operators can compare performance across all their locations in real-time. They see which restaurants are hitting targets, which menu items are trending, and where operational improvements are needed—all in a single, easy-to-understand dashboard.
The embedded analytics transformed how Cashpad's customers operate their restaurant chains and how Cashpad demonstrates their product value.
What started as a simple integration evolved into a close product partnership. Cashpad's team joined our Slack workspace for direct support, and their customer feedback has driven several new Sumboard features that benefit all our users.
This collaboration shows the power of embedded analytics done right—when the integration is seamless, both teams can focus on what they do best while delivering exceptional value to customers.
Today, Cashpad's customers across Europe rely on embedded analytics for daily operations, and Cashpad's sales team confidently demos analytics-rich POS capabilities that differentiate them in a competitive market.
With beautiful, easy-to-understand reports that help your customers make better business decisions. Trusted by CEOs and business leaders who want clarity, not complexity.
Sumboard exceeded our expectations with its performance and ease of integration. We've now embedded it into our product line, enabling our customers to access reports through a cloud portal.
CTO and CPO at Orbility